At Knotty Cabinetry LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure when you interact with our website or contact us directly.

​

By using our website, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of personal information:

• Contact details: name, email address, phone number, and project details you share through our inquiry forms.

• Uploaded files or images: any files, drawings, or inspiration photos you choose to send through our website forms.

• Automatic data: certain information collected automatically by Wix analytics or similar tools, such as IP address, browser type, device information, and website activity.

• Payment information: on occasion, we may collect limited payment details if you use our online payment option through Elavon/Converge. This data is securely processed and not stored on our website servers.

Your information helps us:

• Respond to your inquiries and provide project estimates

• Communicate about appointments, timelines, and project updates

• Improve our website experience and services

• Maintain accurate business and transaction records

• Comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to any third parties.

Our website, hosted through Wix, may use cookies and similar technologies to improve functionality, analyze site performance, and better understand visitor interactions.

You can adjust your browser settings to refuse cookies, though this may affect some features of our website.

We may share limited data with trusted third-party providers that help us operate our business, including:

• Wix (website hosting and form handling)

• Google Analytics (website performance tracking)

• Elavon/Converge (secure payment processing)

These providers handle your data safely and only for the purpose of supporting our business operations.

We keep your personal data only as long as necessary to fulfill the purposes outlined above or as required by law. Uploaded files, forms, and project details are retained securely and deleted when no longer needed.

We take data protection seriously. Our website uses industry-standard security measures through Wix’s secure hosting platform.
However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute protection.

You have the right to:

• Request access to or correction of your personal information

• Request deletion of your data (subject to legal/business record requirements)

• Withdraw consent to receive communications from us

To exercise these rights, please contact us at service@knottycabinetry.com.

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at: service@knottycabinetry.com